Privacy Policy
Privacy Policy - The Basics
This Privacy Policy explains how Bright Spectrum Center collects, uses, and protects personal information when you visit our website, contact us, or receive services at our center in Eagan, Minnesota. By using this site or sharing your information with us, you agree to the practices described here. This page is for general information and does not replace legal advice.
Information We Collect
We may collect basic contact details such as your name, phone number, email address, mailing address, and any information you choose to share through contact forms or messages. When you request services, we may also collect details about your child and family, including age, areas of concern, and preferred appointment times. When you use the website, we may receive technical information such as your IP address, browser type, pages visited, and the date and time of your visit.
This information can be collected through cookies or similar tools to help us understand how the site is used and to improve it. Some information related to your child’s health may be collected as part of intake and services. When that information is protected by law, it is handled under our clinical privacy practices and any separate Notice of Privacy Practices that we provide to clients.
How We Use Your Information
We use personal information to respond to inquiries, schedule appointments, and provide services such as ABA Therapy, Occupational Therapy, Family and Caregiver Training, and Group Sessions. Information may also be used to communicate about your child’s plan, share updates, improve our services and website, and meet legal or professional obligations. We do not sell personal information.
Sharing Your Information
Information may be shared with staff and clinicians who need it in order to provide services. We may also share information with trusted service providers that support our operations, such as scheduling, billing, or website hosting, under appropriate confidentiality protections. In some cases, we may be required to share information in response to a law, court order, or government request.
With your permission, we may also share information with another provider, school, or organization involved in your child’s care. Any sharing of protected health information follows applicable laws and professional standards.
Data Security
We take reasonable steps to protect personal information from loss, misuse, and unauthorized access. No method of transmission or storage is completely secure, and absolute security cannot be guaranteed, but we work to handle information with care and maintain appropriate safeguards.
Your Choices
You may contact us to update or correct your contact details, ask us to limit certain types of communication, or withdraw consent for nonessential messages. For clients, additional rights related to health information may apply under federal or state law and are described in any separate Notice of Privacy Practices we provide.
Children’s Privacy
Our services focus on children, but this website is intended for adults who are parents, caregivers, or guardians. We do not knowingly collect personal information directly from children through the website.
Changes to This Policy
We may update this Privacy Policy from time to time. When changes are made, we will revise the “Last updated” date at the top of this page. Continued use of the site after changes means you accept the revised policy.
Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact:
Bright Spectrum Center
3410 Federal Drive, Suite 107
Eagan, MN 55122
Phone: 612-485-5730
You may also reach us through the contact form on our website.
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